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Robinson's Vending Machine

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Privacy Policy

Privacy Policy

1. We respect your Privacy

  • 1.1. Robinson’s Vending respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
  • 1.2.“Personal information” is information we hold which is identifiable as being about you.

2. Collection of Personal Information

  • 2.1. Robinson’s Vending will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
  • 2.2.You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
  • 2.3. Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your Personal Information

  • 3.1. Robinson’s Vending will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

4. Use of your Personal Information

  • 4.1. Robinson’s Vending may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
  • 4.2. Robinson’s Vending may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

5. Disclosure of Personal Information

  • 5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
  • 5.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
  • 5.3 We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Robinson’s Vending, https://robinsonsvending.com.au/, its customers or third parties.
  • 5.4Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
  • 5.5If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
  • 5.6By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your Personal Information

  • 6.1 Robinson’s Vending is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  • 6.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your Personal Information

  • 7.1You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@robinsonsvending.com.au.
  • 7.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. Complaints about Privacy

  • 8.1If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 17 Krause Street, Deception Bay , QLD 4508, Australia. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. Changes to Privacy Policy

  • 9.1Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy

10. Website

  • 10.1 When you visit our website When you come to our website (https://robinsonsvending.com.au/) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
  • 10.2Cookies We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
  • 10.3Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
  • 10.4Third party sites Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Robinson’s Vending is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

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Google Rating
4.0
Robinsons Vending - Brisbane Vending Machine
Robinsons Vending - Brisbane Vending Machine
4.0
Jeffrey Rufino
Jeffrey Rufino
11:48 05 Jun 18
Glenn is a down to earth person. We needed to get a vending machine at our local RSL. I gave him a call and had it installed within 24 hours. Robinsons Vendings comes and maintains our machine on a weekly basis too. Thanks!
Mike van der Heijden
Mike van der Heijden
07:37 10 Jul 18
Glenn provided everything we needed to know about having a vending machine in our office - and it's now stocked and serviced regularly. Thanks!
Munky
Munky
06:08 31 Aug 19
Munky
Munky
06:08 31 Aug 19
Chris Lean
Chris Lean
05:15 01 Nov 19
We have used Robinsons Vending for many years now. Machines are consistently refilled and any problems are resolved in the shortest possible time. Glenn is always approachable.
Annie Hollywood
Annie Hollywood
01:12 08 Nov 19
Great reliable service & excellent selection of items regularly maintained.
Tahj Smart
Tahj Smart
01:41 24 Jun 22
Vending machine ID 1006, has taken my $10 and not refunded it. The owner has an old phone number so he’s uncontactable
George Michael
George Michael
03:44 03 Aug 22
Robinson's Vending will not only meet your needs but exceed your expectations. They are QLD's best vending machine providers. They are always friendly, professional and easy to deal with. I highly recommend their services.
Raj Kumar Goda
Raj Kumar Goda
03:16 01 Feb 24
I visited south Brisbane convention centre and I used one of the vending machine there. I inserted 20$ to get 2 apple juices worth 10$ and it didn’t return my cash. It was showing as a deposit, I thought of using my money and I got 4 bottles of apple juice from the machine. I tried to call Robinsons machine and no one responded and I thought I lost my money. I got a message from the owner after sometime and they were so good. They said they would refund me 20$ even though I took 4 juices out of the machine. I asked them to refund me only 10$ as my initial intention was to pay 10$ for 2 juices. They were very kind and were able to refund me 10$. Excellent customer service and response. I am very pleased with the support they provide. I would definitely recommend them to my fiends and family.😊😊
Steve Marr
Steve Marr
02:50 10 Apr 24
We have used Robinsons Vending for a few years now in our office and business sites. The vending machines are always stocked and ready to go. Their customer service is exceptional and always prompt. Couldn't recommend Glen and the team high enough!
Ryno 9er
Ryno 9er
08:11 30 Sep 24
I love all the snacks! so fresh and so much variety there’s plenty of sexy food to choose from! When I’ve had a hard day I can always pop out some delicious treats from the machine, always stocked full baby!!!
Matt Trim
Matt Trim
23:40 02 Oct 24
We have a number of these in the office and they are amazing machines - always kept clean & fully stocked. The payWave/EFTPOS reader is incredibly fast and reliable. I was a few coins short for my purchase and was able to tap my card to pay the balance! Thanks again for a great service team!
Ryno 9er
Ryno 9er
21:50 16 Nov 24
I love all the snacks! so fresh and so much variety there’s plenty of sexy food to choose from! When I’ve had a hard day I can always pop out some delicious treats from the machine and stuff my face while I’m cover in crumbs, always stocked full baby!!! Robinson is the Man.
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